Feel Good Friday

“Through The Eyes of a Home Care Therapist”
A story from a HealthFlex Physical Therapist
(The patient’s name has been changed.)

The chaos that ensues during illness and injury can overshadow the beauty around us. The love of friends and family can be so powerful as to shine through even the darkest moments.

This is a story of love and friendship, a story I have been blessed to witness as a home health worker, a stranger, and now a friend.

Weak and very frail from months of illness, Walter returned home from the hospital to find that his beloved garden had been planted and lovingly cared for by his dearest friend. Too weak to care for himself, Walter’s friend became his caregiver, helping with cooking, cleaning, personal care and gardening.

Walter’s home-based physical therapy began shortly after his discharge from the hospital. Even as a frail man, Walter was larger than life. His personality was gregarious and positive. He set goals to walk and hold his granddaughter due to be born in January. Walter’s desire to walk was met head on by the reality of months of a strength-zapping illness. Standing required the support of two people and Walter’s friend was right there to help. Short and difficult sessions of standing were punctuated with long rest sessions filled with storytelling and laughter of two lifelong friends.

Although Walter never walked again, he achieved his goal of meeting his son’s first child. Too weak to travel, Walter heard the coos of his granddaughter over the phone held to his ear by his dear friend. He said goodbye to his son, quietly shared the moment with his friend by his side, and drifted off to sleep.

Walter died the next day with his friend by his side.

Several months later Walters’s friend gave me a gift from Walter’s garden. A gift of new friendship that I planted in my yard. Every so often, when the plant grows, I snip off a branch and plant it in a new pot and give it to a new friend or a person in need, because that is what Walter would have wanted… to share the love.

This experience with the patient and the gifting of the plant has become a local community building effort in my area. The elementary school children, individuals and businesses will be growing and propagating the plants. The plants will be delivered to local homebound and at risk residents (private homes, SNFs, churches, school site counselors, correction facilities, hospice, etc.) This project is intended to build communities for people who do not have the means to build their own.

Thank you to HealthFlex for giving me the opportunity to share in the lives of our patients.

HealthFlex Placed in 2019 5000 Most Successful Companies in America. Again.

We want to thank Inc. Magazine for recognizing HealthFlex as one of America’s 5000 Fastest Growing Companies for a second year in a row. Our 2019 Inc. 5000 Rank was #603 nationwide. This is truly amazing achievement was made possible by our dedicated, compassionate staff… Thank you! 

“When your entire team shares a passion for helping others, we’ve proved –– time and again –– that truly great things can happen!”, said Sofia Koshevatsky, co-founder and CEO. “We are so excited to be transforming the way healthcare is delivered at home.”

This 2019 Inc. 5000 acknowledgement is just the latest recognition earned by HealthFlex. Earlier this month, we were featured in a front page article in the San Francisco Business Times and received a 2019 Better Business Bureau TORCH Award for Ethics.

#inc5000 #healthcare #homehealth #careathome #lovewhatwedo #nursing #physicaltherapy #homeiswherethecareis #healthflex #getflex

Look who is featured in The San Francisco Business Times… HealthFlex!

Oakland-based company aims to keep patient care for the elderly at home in the Bay Area.

Every company wants to be featured in the news. But not every company is fortunate enough to have that opportunity. 

HealthFlex did –– and we are truly honored to be acknowledged by our community with a front cover article on August 1, 2019 in the San Francisco Business Times.

Wyatt Kroopf, a writer at the Times, just published a story about our fast-growing company that’s now working with such healthcare giants as Dignity Health, Kaiser Permanente, and doctor network Brown and Toland.

Since 2012, we have invested in quality –– for both patient care and our employees’ well-being –– offering robust benefits and creating a strong, nurturing workplace. Those steps helped pave the way for HealthFlex’s growth to over 240 employees with a low turnover rate.

“We want to develop our private duty sector so that we can be a one-stop hub,” said Alex Koshevatsky. “We want to be able to provide all the services that a patient needs in a home setting.”

Download PDF.

2019 Torch Award for Ethics

HealthFlex is honored to be named the ‘2019 Better Business Bureau TORCH AWARD for ETHICS’ Winner! 🏆This prestigious award takes into consideration ethical management and business practices as well as our commitment to the community. We are so proud and grateful to be the only Home Health Agency in the Bay Area to have won this amazing recognition. 🤩Thank you so much to our dedicated employees for making it possible! 👩‍⚕️👨‍⚕️

Why HealthFlex was founded by nurses

There are dozens of home healthcare companies in the San Francisco Bay Area. But only one was founded by nurses, for nurses, to make a real difference in how we treat our patients.

We have very high standards for HealthFlex Nurses. That’s why they’re  carefully selected from a variety of personal and professional criteria. Because members of our leadership team are nurses, we’re committed to hiring a comprehensive team of highly trained RNs, LVNs, and clinicians to provide education, understanding and nurturing care to each and every patient.

We always put people first –– that includes our team of more than 230 skilled nurses and our hundreds of patients. Our nurses offer compassion to their care, improve our patients’ quality of life, and create wellness in our communities.

Furthermore, our nurses are a strong reason why we’ve been recognized as an industry leader by becoming an annual 5-Star Medicare Rated CMS company.

Finally, because we were founded by nurses, our patients are extremely pleased with the quality of care, which is helping us grow faster than any other in-home healthcare company in the Bay Area.

A HealthFlex Nurses Testimonial

“The best in-home care experience. Our Nurse and Physical Therapist were extremely nice and helpful. I will recommend this agency to my friends and family.” – I.K.

Do You Have a Comment About Our Nurses?

If you have a comment to share with us about our skilled nursing services, please send it to info@healthflex.com.

What our clients say about HealthFlex Home Health Services

Every week, more than 230 HealthFlex Home Health Services nurses and clinicians travel to clients in nearly 70 cities all over the Bay Area to help them stay in their homes.

Here are a few recent testimonials from our clients that speak volumes about our quality of compassionate care to help restore dignity, maintain stability, and regain independence.

Physical Therapy Testimonials

Regaining strength is of critical importance for any in-home health care clients to get back to an active life.

One gratified client shared: “Special thanks for the excellent care I received from your Physical Therapist and Nurse. I have been in other home health care systems and this is (by) far the best I had. Please let them know how well they are doing.” – T.R.

Another client said: “I would like to thank your clinician for the excellent physical therapy skills that are so helpful to me. Her wonderful support and care these last two months.” – Anonymous

Home Health Aids Testimonial

Because of her advanced age and dementia, this client could no longer bathe herself. She also needed some assistance with personal care like brushing her teeth and feeding.

The Home Health Aids from HealthFlex Home Health Services were much appreciated: “All the people at HealthFlex were pleasant and did their jobs professionally. I would like to thank the whole staff for all their professional, thoughtful care! Sufficient to say thank you.” – G.O.

Congestive Heart Failure (CHF) Testimonial

Our HealthFlex CHF Management Program empowers clients and families to manage this disease. Home care options integrate skilled nursing, physical therapy, occupational therapy, and registered nutritionists.

This client said: “The HealthFlex nurses have been excellent, courteous, knowledgeable, and articulate, expressing concern in a very engaging way. My wife has been treated very well by HealthFlex personnel.” – W.F.

Surgery Rehabilitation Testimonial

Our Registered Nurses work closely with your primary care physician to support a customized plan of care.

Here’s what another client wrote: “I would like to thank all who helped me with rehabilitation after my surgery and especially my Physical Therapist.” – G.S.

Do You Have a Testimonial to Share?If you have a testimonial to share with us for HealthFlex Home Health Services, please email it today to info@healthflex.com.

Defining home health care

There are literally hundreds of choices for San Francisco Bay Area home health care companies. So how do you choose the one that is the right fit for you or your loved one when it’s needed most?

How do you find a company that can serve all of your needs, from physical therapy to palliative care?

And how you do filter out all the others when you need to rehab surgery, to recover from a stroke or a heart attack, or to get back to your active life after other medical events?

Let’s Start With a Definition of “Home Health Care”.
Home Health care is a way to recover in the comfort of your home with skilled, personalized and professional support available to you 24 hours a day.

A service usually covered by your insurance company, home health care gives you the best opportunity to heal at home.

Most importantly, home health care fosters independence and improves your quality of life.

If the Bay Area home health care company you’re searching for does not offer to coordinate care with your physician, does not provide a personalized plan, or does not have a wide range of services, they most likely are not the right company for you.

How is Home Health Care Different From Home Care?
Home Care is often called companionship because someone comes to your home to help with daily tasks.

Sometimes, the home care worker helps with cooking or delivering meals, light housekeeping and laundry, as well as helping you get dressed, bathe, wash your hair, keep you entertained, or manage your medications.

A HealthFlex Bay Area Home Health Care Testimonial
“Best nursing and home health agency in the Bay Area. (Our) fourth home health agency and the very best! Thank you so much!” – E.T.M

So now that you know the difference between home care and home health care, you’ll know who to call when you want to stay in your home after a medical event.

nurse senior patient

HealthFlex receives 5 Star rating from Medicare for Patient Outcomes and Quality of Care!

We are proud to announce that HealthFlex has once again, been awarded a 5 Star rating from Medicare for Patient Outcomes and Quality of Care!

We are honoured and thankful for having the opportunity to work with such an amazing community here in the Bay Area. A very big thank you to all of our amazing staff, nurses, therapists and to all our supporters who have given us the opportunity to work with them.

After only 3 years, HealthFlex has been recognized as an industry leader, delivering superior quality care to thousands of patients. Many families have greatly benefited by choosing us as their home health providers. We hope to continue creating better, more efficient ways of delivering the best care, to your home.

As we look into the future of home care, we take a grasp on the changes and challenges we face and respond with innovation and advancement. Please stay tuned for our exciting Telehealth technology and Transitional Care programs.

Slow Your Roll, Enjoying the Little Things in Life

woman smelling pink flowers

One of the best – and easiest – ways we can support our own mental and emotional well-being is by remembering to slow down and appreciate the little things in life. This isn’t a virtue that is often supported in our culture, which often touts the benefits of “life in the fast lane” or “going for broke.” But it’s still important – and even more so as we grow older.

The little things in life are what we will cherish when we look back on our lives and enjoy fond memories. This could be the joy of time spent with close friends or loved ones, the first moments in a child’s or grandchild’s life, or even a lazy afternoon spent with a good novel. Or it could be enjoying the cycles of the seasons and the beauty of nature. It could be doing a simple kindness for a friend, or receiving one in turn.

Without slowing down to appreciate these small things, what is the rest of life made of? It winds up being nothing more than the daily grind of work, the various disappointments we all face, and the occasional crisis that comes out of nowhere. Between these events are the little things in life. And while individually they may seem insignificant, when they are added up, they’re really what make up the vast majority of what makes us happy in life. While we tend to think of life in terms of years, it’s really composed of the small moments that take place every day. Many of these can be forgettable on their own, but together they provide the richness that results in a life lived well.

So whenever you have a moment, appreciate it. Take time to see the little things that make your life richer, and try to be thankful for them when you can. If you find that you haven’t taken the time to slow down and step out of the daily grind in a while, do yourself a favor and take a quiet moment to spend with loved ones, friends, or just by yourself.

Sleep Tips: A Good Night’s Rest is Part of a Healthy Lifestyle

senior woman sleeping bed

Your overall mood and energy levels during the day are highly influenced by the kind of sleep you’re getting at night. Unfortunately, many older adults report difficulties sleeping through the night, and as a result, they have lower energy during the day. There are a number of things you can do to make sure you are getting the kind of natural, productive sleep you need to stay mentally focused and emotionally balanced and have a great day.

Maintain a regular schedule. Your body is on a circadian rhythm – the natural cycle between sleep and wakefulness. Only by maintaining a regular schedule can you avoid throwing it out of balance. Keep a regular bedtime, and get up at the same time every day. If you lost sleep at night, make up for it with an afternoon nap.

Increase daily light exposure. Getting enough natural light exposure is important for your body’s ability to maintain its circadian rhythm. Spend more time outside during the day. Avoid wearing sunglasses when possible. Keep curtains and blinds open during the day to let as much light into your home as possible.

Decrease light exposure at night. In our modern age, we are exposed to more sources of unnatural light than at any other time in human history – and this can have a negative impact on our ability to get enough sleep. Turn off the TV and computer at least an hour before going to bed, and turn off overhead bulbs in favor of softer light from lamps. Avoid reading from backlit devices in favor of ones with darker screens.

Make the bedroom a refuge for sleeping. Use heavy light-blocking curtains to make sure it is as dark as possible and reduce outside noise. Use white noise to cancel out any noise that does filter in, such as a fan or soothing, soft music. Keep your bedroom slightly cool and well-ventilated, as this will also help improve sleep.